Unusual Traffic Error
If you receive an error message that states
Traffic from your network looks unusual. Connect to a different network or try again., your IP address or request has been flagged as a potential source of malicious internet traffic. This flag is temporary, however there are a handful of things you can do to quickly regain access to Bitwarden:
If you're using a VPN or proxy server, the server your traffic is routed through may also be routing requests for malicious actors. Disconnect from the server or try a different one.
If you're using Tor, the Tor relay your traffic is routed through may also be routing requests for malicious actors. Try using a different Exit Node.
Update your web browser or Bitwarden client.
Reboot your router. This may give you a new IP address.
If none of these solutions works for you, you can contact us for further assistance. If you do, please provide:
The IP address you were using, and whether you were using a VPN, proxy server, or Tor.
The Bitwarden client you were using (for example, web vault or desktop app).
The UTC timestamp when the error occurred.
The error code in the message (typically,